Passengers often worry about losing their belongings during their travels. Recently, on the D6076 train operated by Qingdao Passenger Transport Section of China Railway Jinan Bureau Group Co., Ltd., a passenger carelessly left her backpack containing 10,000 yuan in cash on the luggage rack. This situation immediately caught everyone's attention.
Details of the Loss
On December 23, at 17:48, the D6076 train from Rongcheng to Jinan had just left Zibo Station. At that time, Train Chief Sun Humei was making her routine inspection of each carriage. Suddenly, the terminal rang. After checking, she found that the work order informed her that passenger Ms. Sun had accidentally left her black backpack containing 10,000 yuan in cash on the luggage rack in Carriage 3 when getting off at Zibo Station. It was a moment that made people worried about the possible loss of the passenger.
Sun Hummei immediately rushed to Carriage 3. She saw the black backpack above seat 6F. After asking the surrounding passengers, and no one claimed it. At this time, the situation became a bit more reassuring.
Checking the Backpack
Sun Hummei immediately notified the escort police. With the assistance of the escort police, they started to check the items in the backpack. The count showed that there were 7,000 yuan in RMB and 885,600 won, totaling 11,410 yuan in all. Besides, there were important documents like ID cards and bank cards. This was a relatively large amount of money and important items for the passenger.
Then, Sun Hummei immediately began to confirm with the passenger Ms. Sun. This step was very important to ensure that all the items were correctly accounted for and to start the process of returning the backpack to the rightful owner.
Arranging the Return
After confirmation, Sun Hummei and Ms. Sun agreed to send the backpack to Qingzhou Station by train. Ms. Sun could pick it up at the station according to the time. However, since the D6076 was about to arrive at Jinan Station, and the following return trains would not stop at Qingzhou Station. So, she had to hand over the backpack to Jinan Station, and let Jinan Station arrange for a nearby train to send it to Qingzhou Station.
This decision was made for the convenience and efficiency of returning the backpack as soon as possible.
Delivery at Jinan Station
At 18:31, the D6076 train arrived at Jinan Station on time. After the train stopped, Train Chief Sun Hummei handed over the backpack to the attendant at Jinan Station. She also carefully explained the situation and asked the attendant to arrange for a nearby train to send it back to Qingzhou Station. She also edited the train delivery information, the contact number of Qingzhou Station and other information and sent it to Ms. Sun, so that Ms. Sun could pick it up in time. This series of actions showed Sun Hummei's meticulousness.
Successful Return
At 21:05, when the D6011 return train was running between Weifang Station and Qingdao Station, Train Chief Sun Hummei was inspecting the carriage when she received a call from Ms. Sun. Ms. Sun said that she had picked up the lost backpack from the station. After confirmation, the cash, items and documents in the backpack were all intact. Ms. Sun highly praised Sun Hummei's act of not pocketing the money. This was a happy ending to this incident.
Conclusion
This incident shows the high - quality service of Qingdao Passenger Transport Section. Train Chief Sun Humei's action of returning the lost property is also worthy of learning. It also restores the public's trust in the railway service. Now we can't help but wonder: will more railway staff show such positive behavior in the future? If you have any comments, please feel free to like, share and comment.
